- New standards for banks on government bond sales
- Credit card fraud on Cyber Monday expected to be £6m
- Independent leadership team for Business Banking Resolution Service
- UK Finance publishes latest regional mortgages trends
- More than half of Brits will put Christmas on their credit cards, says Creditfix
- Santander US announces leadership appointments
- Children’s piggy banks decline as pocket money starts moving online expired
- Schroders strengthens Danish client team with new hire expired
- Data breaches push UK fraud losses to record £671m, says FICO expired
- Half of UK shoppers expect to overspend at Christmas, according to Lloyds expired
- Barclays inaugurates new world-class campus in India expired
- UK Finance publishes buy-to-let mortgage lending table for 2018 expired
29th November 2019
Lloyds Banking Group joins 'Friends against Scams' campaign
National Trading Standards and Lloyds Banking Group have announced a new partnership designed to prevent people falling victim to scams. The Friends Against Scams is a campaign led by the National Trading Standards Scams Team, which empowers communities to identify, spot and report potential scams.
The initiative includes a range of training opportunities for consumers and organisations whose staff are likely to have touchpoints with potential victims, including banks, building societies and utility companies.
As an official Friends Against Scams partner, Lloyds Banking Group is supporting the initiative by rolling out tailored training for colleagues across the bank, so they are even better equipped to protect their customers as well as their own families and friends.
Lloyds Banking Group has also been working with National Trading Standards to fund and design a new guide to help people have more meaningful conversations about scams. The guide has initially been distributed across the branch network to support front-line colleagues.
Tim Symington, Director of Financial Intelligence Unit for Lloyds Banking Group, said: "Helping keep our customers’ money safe is a top priority and our colleagues are highly trained to spot the tell-tale signs of scams with customers. We are proud to partner with the National Trading Standards Scams Team on their Friends Against Scams campaign, which will help our colleagues spread the warning even more widely that absolutely anyone can become the victim of a scam."
Lord Toby Harris, Chair of the National Trading Standards Board, said: "The tactics used by criminals often leaves victims socially isolated and ashamed of telling their friends and families what's really going on behind closed doors. It is fantastic to have such an influential organisation as Lloyds Banking Group on board to help us tackle this problem on a local, regional and national level.”