- Moody's says UK large domestic banks’ asset quality will take hit from coronavirus; capital to remain strong
- UK Finance data reveals that credit and debit card activity in the UK fell slightly in June
- FCA seeks views on how to improve the consumer investment market
- UK Finance responds to FCA draft guidance on support for consumer credit and overdraft customers
- Scope says private capital needed to solve demand-supply imbalance in UK affordable housing
- UK homebuyers struggle to take advantage of the Stamp Duty holiday says survey
- Respite for UK savers as inflation falls to 0.2% expired
- Woolard to chair review of unsecured credit market regulation expired
- Juniper Research new study says global mobile business messaging traffic will increase by 10% this year to 2.7tr expired
- aixigo and investify TECH join forces as a consortium to strengthen Sopra Financial Technology's (SFT) range of services in the wealth management business expired
- Mastercard and Handpoint sign partnership agreement to promote greater acceptance of card payments expired
- Brest Métropole, Bibus, Mastercard and CIC launch Open Payment on public transport expired
15th September 2020
Xero calling on government to step in on tech adoption for small firms after its report reveals the impact on the post-pandemic recovery
The resilience and recovery of a small business is acutely impacted by how digitally enabled they are, according to Xero’s new report on the global impact of COVID-19.
Xero analysed 300,000 customers’ anonymised and aggregated data for the report, which indicated that small firms have been more deeply affected than large ones, with job losses looking to be almost twice as big.
But despite this, the report found that small businesses who used apps to manage their business before the crisis, saw 12% smaller revenue declines than other small businesses, and 12% smaller job losses. Small businesses with five more apps connected to their account had revenue falls that were one-third smaller and job losses that were 4% smaller than other SMEs during the crisis.
The findings have resulted in Xero leaders calling on the Government to urgently step in to encourage small businesses to make more of digital tools. Its policy recommendations include digital tools tax relief, improved regional internet access and an offset of technology expenses against tax, to help small businesses to digitise and build resilience for future economic challenges.
The call comes after data from The Entrepreneurs’ Network shows that if the 1.1m micro businesses (0-9 employees) in the UK doubled their uptake of key digital technologies, the UK economy would get a £16.6bn boost.
Analysis of searches made by small businesses in the Xero app marketplace from February to July suggested that digital adoption is growing, with cash flow reporting and management apps, and tools enabling e-commerce such as Shopify and Stripe being particularly popular. The share of businesses connecting new apps through the Xero marketplace was also almost double in April 2020 than in an average month.
But despite this, small business revenue fell more than a quarter in the UK at the start of lockdown and remained 13% lower in July than the previous year. Internationally, Australia and New Zealand have been hiring as trading restrictions and social distancing measures have been lifted, but jobs continued to decline in July in the UK, highlighting the severity of the employment crisis as the Government’s furlough scheme begins to unwind.
Gary Turner, managing director of Xero, comments “The post-lockdown economic recovery is at a crossroads now as furlough and eating out schemes come to an end. As unpredictable as this year has been, one certainty is that digitally-enabled businesses are likely to recover faster than those who aren’t.
“We’re calling on the Government to support business recovery with funding for tech adoption and the introduction of a tax offset for expenses against technology implementation. Driving digitisation will help countless small businesses to get back on their feet.”
Xero Trends(12 aticles)