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3rd February 2019

Duck Creek Technologies builds up presence in the EMEA region

Insurance Newslink dropped into Duck Creek Technologies’ Europe London office recently to catch up with progress. The London office, opened in 2017, signalled a quantum leap in UK and Europe presence for the Boston, US-based company which has a long-term successful record particularly in North America. The office is strategically situated in the centre of the London Market close to Lloyd’s.
Insurance Newslink first interviewed Duck Creek in 2007 at the beginning of their first foray into the EMEA market, but more recently the company has boosted its presence. Experienced insurance systems executive Bart Patrick now leads the EMEA team from the London office-staff number 19 in London, 15 in Barcelona, mainly involved with development, and around 50 on-site with clients. Duck Creek Technologies has around 200 development staff based in India supporting all areas of operation. Implementation partners include Capgemini, Deloitte, and Wipro.
Patrick emphasized that they were delivering on an advanced cloud basis( the Duck Creek OnDemand modular solution) which “was ahead of the game”. Recently, the Portuguese business unit of Ageas selected Duck Creek Claims and Duck Creek Policy as its digital transformation platform saying that it will enable better service to be provided to customers and keep pace with the changing marketplace. Also of significance was the announcement in December that Duck Creek Technologies has been positioned as a Leader in the 2018 Gartner Magic Quadrant for Non-Life Insurance Platforms, Europe. Patrick feels that the successful surge in Europe is due to a focus on professional software sales rather than the consultancy approach of the past. Both London and Barcelona locations provide training for customers, partners, and staff.
Patrick has a wide understanding of the London Market and believes that Duck Creek has major potential through its in-depth experience of commercial and specialty lines, and having a reputation for successful implementation of complex multi-currency rating, policy, and claims solutions worldwide.
The company is in a bullish mood, and having now built a strong European structure, it is looking to further increase its client footprint in EMEA with future acquisition opportunities being considered. Insurance Newslink will be keeping in touch with progress.

Duck Creek Trends(68 articles)