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4th May 2012

Co-op Financial pilots video ATMs

Co-operative Financial Services is piloting Diebold video ATMs allowing the customer to hold a vide call with a bank staff member. The ATMs are intended for use in Partner Credit Union branches to allow credit unions customers the contact.


"As ATMs continue to provide more capabilities to the user, two-way video support is the next step in ensuring the member can conduct their business quickly and easily," said Stan Hollen, President/CEO, CO-OP Financial Services. "This initiative is an extension of the partnership formed between CO-OP Financial Services and Diebold to deliver enhanced self-service capabilities for the member and complete ATM management services for the credit union."